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Privacy Policy

This Privacy Policy applies to the healthyjeenasikho.com website and to the offline channels through which Healthy Jeena Sikho interacts with customers.

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Healthy Jeena Sikho recognises the importance of maintaining the privacy of its customers and their data.

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We value your privacy and appreciate your trust in us. This Policy describes how we collect, use, share, retain, and protect information we collect on healthyjeenasikho.com and through other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online and offline customers. By visiting and/or using our website, or by transacting with us through any channel, you agree to this Privacy Policy.

 

Healthy Jeena Sikho is the brand name for the following entity:

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Brand Name : Healthy Jeena Sikho

Registered Company : Vignaharta Enterprises Private Limited

Company Type: Indian Company registered under the Companies Act, 2013

Registered Office Address : D-91, Sector 73, Phase 7, Sahibzada Ajit Singh Nagar, Punjab 160055

 

 

Information we collect

We might collect your:

  • Name

  • Email

  • Mobile number

  • Phone number

  • Street

  • City

  • State

  • Pincode

  • Country

  • IP address

 

Payment and billing information : We might collect your

  • Billing name

  • Billing address

  • Payment method

 

Note regarding Credit Card Information:
We NEVER collect your credit card number, credit card expiry date, or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner(s):

  • Zoho Payment

  • RazorPay

 

Information you post

We collect information you post in a public space on our website or on a third party social media site belonging to healthyjeenasikho.com.

 

Service-related information

When you rent or purchase medical equipment or related healthcare services from us, we may collect information necessary to fulfil and support that service, including delivery address, the type and duration of the rental, and the name of the person designated to receive the equipment. This information is used solely to deliver, service, and support the rental or purchase, and to maintain records as required by law.

 

Demographic information

We may collect demographic information about you, including:

  • Events you like

  • Events you intend to participate in

  • Tickets you buy

  • Any other information provided by you during the use of our website

  • Information provided as part of a survey

 

Other information

If you use our website, we may collect:

  • IP address

  • The browser you're using

  • The site you came from

  • Duration of time spent on our website

  • Pages accessed

  • The site you visit when you leave us

  • The type of mobile device you are using

  • The version of the operating system your computer or device is running

 

We collect information in different ways

  • Directly from you: We collect information directly from you when you submit it through our website forms, place an order, request a service, contact us by phone, WhatsApp, or email, or otherwise interact with us.

  • Passively: We collect information from you passively. We use tracking tools to collect information about your usage of our website and the effectiveness of our advertising, including:

    • Google Analytics

    • Google Search Console (formerly Google Webmaster)

    • Google Ads conversion tracking and tag (gtag) services

    • Google Tag Manager

    • Meta Pixel (and similar pixels operated by social media platforms)

    • Browser cookies, local storage, and similar tracking technologies

    • Web beacons

 

Use of your personal information

  • We use information to contact you for confirmation of a purchase, delivery coordination, service follow-up, or other operational and promotional purposes.

  • We use information to respond to your requests or questions.

  • We use information to improve our products and services.

  • We use information to customize your experience with us, including displaying content based on your preferences.

  • We use information to look at site trends and customer interests. We may combine information we get from you with information about you we get from third parties.

  • We use information for security purposes, including protecting our company, our customers, and our websites against fraud, abuse, and unauthorised access.

  • We use information for marketing purposes. We might send you information about special promotions, offers, new features, or products — either ours or third-party offers we think you might find interesting. We may also use your information to target advertising on platforms such as Google Ads and Meta, as described in the section on Advertising Platforms below.

  • We use information to send you transactional communications, including SMS, WhatsApp, and email about your account or order.

  • We use information to maintain business and statutory records including invoicing, GST records, and other records required under Indian law.

  • We use information as otherwise permitted by law.

 

Sharing with advertising platforms

We use Google Ads, Google Customer Match, the Meta Pixel and Meta Custom Audiences, and similar advertising services to deliver relevant marketing to our customers and to people who may be interested in our products and services.

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For this purpose, we may share cryptographically hashed (SHA-256) versions of your contact information — including your mobile number, email address, and city — with these advertising platforms. The hashing process means your raw contact details are not exposed to the platforms; the platforms can only match the hashed values against records they already hold to determine whether to show you our advertisements, suppress advertisements to you, or identify audiences that resemble our existing customers.

 

We share this hashed data for purposes including:

  • Showing relevant advertisements to our existing customers

  • Excluding existing customers from advertisements meant for new prospects

  • Identifying audiences similar to our existing customers (lookalike or similar audience modelling)

  • Measuring the effectiveness of our advertising campaigns

 

You may opt out of having your data used for these advertising purposes at any time by writing to our Grievance Officer at the contact details below. Opting out will not affect your ability to purchase from us or receive transactional communications, but you may continue to see generic, non-personalised advertising on Google, Meta, and other platforms.

 

Sharing of information with third parties

  • Service providers: We share information with vendors who help us manage our online registration process, payment processors, transactional message processors, logistics and delivery providers, call centre and telephony providers, customer relationship management software providers, cloud hosting providers, and analytics or advertising service providers.

  • Business partners: We share information with third parties who provide or sponsor events, who operate venues where we hold events, or who are otherwise involved in fulfilling our service obligations to you. These partners use the information we give them as described in their privacy policies.

  • Legal disclosure: We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests, or if we are investigating potential fraud.

  • Business succession: We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

  • Other reasons: We may share your information for reasons not described in this policy. We will tell you before we do this.

We do not sell your personal information.

 

Your rights

 

Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable Indian law, you have the following rights with respect to your personal data:

  • Right to access: You may request a summary of the personal data we hold about you and the purposes for which it is processed.

  • Right to correction and erasure: You may request correction of inaccurate or incomplete data, or erasure of personal data that is no longer necessary for the purpose for which it was collected.

  • Right to withdraw consent: You may withdraw consent for any processing that is based on consent. Withdrawal will not affect the lawfulness of processing carried out before withdrawal.

  • Right to grievance redressal: You may raise a grievance with our Grievance Officer (contact details below), and if unresolved, escalate to the Data Protection Board of India.

  • Right of nomination: You may nominate another person to exercise these rights on your behalf in the event of your death or incapacity.

 

To exercise any of these rights, please contact our Grievance Officer using the details in the next section. We will acknowledge your request within 7 working days and respond substantively within 30 days.

 

Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000, we have appointed a Grievance Officer to address concerns related to your personal data and this Privacy Policy.

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Name : Ishaan Vohra

Designation : Grievance Officer

Email : info@healthyjeenasikho.com

Phone : +91-98769-78488

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Office Address

Vignaharta Enterprises Private Limited, D-91, Sector 73, Phase 7, Sahibzada Ajit Singh Nagar, Punjab 160055

Hours

Monday to Friday, 10:00 AM to 6:00 PM IST (excluding public holidays)

 

We will acknowledge a grievance within 7 working days of receipt and provide a substantive response within 30 days.

 

Data retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, or as required by applicable law, whichever is longer. Specifically:

  • Transaction and service records: Retained for up to 8 years from the date of the last transaction, in order to comply with the Companies Act, 2013, the Income Tax Act, the GST Acts, and other applicable record-keeping laws.

  • Marketing and advertising data (including hashed contact data shared with advertising platforms): Retained for up to 5 years from your last interaction with us, after which the data is removed from active marketing audiences. You may request earlier removal at any time.

  • Website and usage logs: Retained for up to 24 months for security and analytics purposes.

  • Communication records (calls, SMS, WhatsApp, email): Retained for up to 3 years for service quality, dispute resolution, and training purposes.

After the applicable retention period, data is either anonymised, aggregated, or deleted.

 

Security

We take reasonable security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS), restricted internal access controls, hashing of sensitive identifiers before sharing with third parties, and the use of reputable cloud and payment infrastructure providers. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

 

If we become aware of a personal data breach that is likely to result in significant harm to you, we will notify you and the Data Protection Board of India in accordance with the Digital Personal Data Protection Act, 2023.

 

Children

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact our Grievance Officer and we will take steps to delete such information.

 

Cross-border transfers

Some of the service providers we use (including Google, Meta, and our cloud infrastructure providers) may process data on servers located outside India. Where such transfers occur, we rely on the contractual safeguards offered by these providers and process such transfers only to countries that are not restricted by the Government of India under the Digital Personal Data Protection Act, 2023.

 

Cookies and tracking technologies

Our website uses cookies and similar technologies to:

  • Keep the site functioning (essential cookies)

  • Remember your preferences

  • Measure traffic and usage patterns (analytics cookies)

  • Deliver and measure advertising (advertising cookies, including from Google Ads, Meta, and similar platforms)

You can control cookies through your browser settings. Blocking advertising cookies will not prevent you from using our website, but it may reduce the relevance of advertising you see.

 

Updates to this policy

Information : Detail

Last Updated : 01.01.2026

Version : 3.0

 

From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

 

Contact us

For any questions, comments, or concerns about this Privacy Policy or our handling of your personal data, please contact:

Vignaharta Enterprises Private Limited
D-91, Sector 73, Phase 7, Sahibzada Ajit Singh Nagar, Punjab 160055
Email: info@healthyjeenasikho.com
Grievance Officer: Ishaan Vohra

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